Accessibility Statement

Introduction

Accessibility is about removing or minimising the barriers that certain groups of users encounter when browsing the Internet, thereby allowing access to information. These difficulties are related to the technology they use:

• Vision, hearing or mobility problems
• Difficulty understanding the content
• Unintuitive navigation
• Poor connection
• Browsers that do not interpret the content well
• Lack of peripherals
• Poor contrast of the content

The Mancomunitat Costera – Canal has undertaken to make www.turismelacostera.com accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications in the public sector.

This accessibility statement applies towww.turismelacostera.com.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and lack of compliance with the aspects indicated below.

Content not accessible

The content below is not accessible for the following reasons:

• Lack of compliance with RD 1112/2018 – Indicate non-compliant aspects
  
  • There may be occasional editing errors on some web pages.
  • There is content in English on the portal whose language is not tagged correctly.
  • There are specific errors in the use of some semantic markup tags, paragraph marking, lack of description and estructuración en tablas.
  • There may be incorrect marking of decorative images.
  • There may be some video that does not contain subtitles.
  • Incorrect use of WAI-ARIA roles and states in components such as tab panels, navigation trees, accordions, etc.
• Disproportionate burden
  
  • Not applicable
• The content does not fall within the scope of applicable legislation
  
  • There may be office files in PDF or other formats published before September 20, 2018 that do not fully comply with all accessibility requirements, although efforts have been made to ensure that most of them do comply.

Preparation of this accessibility statement

This accessibility statement was prepared on 26/11/2024.

The method used for this statement was a manual evaluation carried out by Digital Value S.L.

Last review of the statement: 26/11/2024.

accessibility report Turisme La Costera

Comments and contact information

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:

• Report any potential breaches by this website.
• Transmit other difficulties in accessing content.
• Ask any other questions or suggestions for improvement regarding the accessibility of the website using the contact form on this website.

Communications will be received and processed by the Mancomunitat Costera – Canal.

Application procedure

Requests for accessible information and complaints: In accordance with article 12 of RD 1112/2018, they will be submitted and registered in accordance with the requirements established in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

If, after making a request for accessible information or a complaint, it has been rejected, the person does not agree with the decision taken, or the response does not meet the requirements set out in article 12.5, the interested party may initiate a complaint. A complaint may also be initiated if the period of twenty working days has elapsed without receiving a response.

The claim can be submitted through the Generic Instance of the Electronic Headquarters of the Mancomunitat Costera – Canal, as well as through the rest of the options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Complaints will be received and processed by the Mancomunitat Costera – Canal.

Complaints and suggestions

Complaints and suggestions will be sent to the email address turisme@mancomunitatlacostera.es